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Privacy Policy

Last Updated: March 15, 2025

1. Introduction

At Ebonash, we prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered thumbnail generator (the "Service"), including when you upload images for enhanced thumbnail generation. We aim to deliver an exceptional experience while being fully transparent about our data practices. By using Ebonash, you agree to the terms outlined here. Please read this policy carefully to understand our commitments and your rights.

This policy applies to all users, whether you’re exploring our Service, logging in via Google, uploading images, or contacting us for support. We comply with applicable data protection laws, including GDPR and CCPA, and regularly update our practices to meet industry standards. Questions? We are here to help.

2. Information We Collect

We collect minimal personal information to provide and improve our Service. Since we offer login exclusively through Google and support image uploads for our Ebonash 1.2 model, the data we collect includes:

  • Name: Obtained from your Google account to personalize your experience.
  • Email Address: Retrieved from your Google account for account management and communication purposes.
  • Google Account ID: A unique identifier from Google to authenticate and maintain your session.
  • Uploaded Images: For users of the Ebonash 1.2 model, images (PNG or JPEG, max 10MB) uploaded to serve as the basis for thumbnail generation. These images are stored securely in our cloud infrastructure (AWS S3) and used solely for generating thumbnails.
  • Input Data: Titles, specific object instructions, and customization settings (e.g., style, mood, lighting) provided during thumbnail generation to tailor the AI’s output.

We do not collect additional demographic information, survey responses, or other optional data. Our focus is on keeping data collection minimal while ensuring a smooth and effective experience.

3. How We Use Your Information

The information we collect is used solely to deliver and enhance your experience with Ebonash. Our uses include:

  • Service Delivery: Enabling login via Google, processing uploaded images for the Ebonash 1.2 model, generating custom thumbnails based on your inputs, and maintaining your account.
  • Image Processing: Using uploaded images (for Ebonash 1.2) to generate high-quality thumbnails by enhancing and adapting them according to your specified title, style, and instructions. Images are accessed via secure pre-signed URLs during processing.
  • Communication: Sending account-related updates, responding to inquiries, or providing support via email.
  • Improvement: Analyzing usage patterns, input data, and uploaded images (anonymized) to refine our AI models and improve the Service’s functionality.
  • Legal Compliance: Fulfilling legal obligations or protecting our rights when required, such as reviewing uploaded images for compliance with our Terms of Use.

We do not use your data for marketing, promotions, or personalization beyond what’s necessary for core functionality. Our goal is to respect your privacy while providing a valuable service.

4. Controlling Your Information

At Ebonash, we do not share, sell, or disclose your personal information or uploaded images to third parties under any circumstances, except as outlined below:

  • Service Providers: We use trusted partners, such as AWS for image storage and Replicate for AI processing, to support our Service. These providers are bound by strict agreements to process data (including uploaded images) only on our behalf and not for their own purposes.
  • Legal Authorities: We may disclose data, including uploaded images, if required by law, such as in response to a court order, or to prevent fraud or harm.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data, including uploaded images, may be transferred, but we’ll ensure its protection remains intact.

Your privacy is non-negotiable—we limit data sharing to what’s strictly necessary and enforce strong protections with any involved parties.

5. Data Security

We take robust measures to protect your data, including encryption (e.g., SSL/TLS), secure servers, firewalls, and restricted access controls. Uploaded images for the Ebonash 1.2 model are stored securely in AWS S3 with pre-signed URLs that expire after 15 minutes, ensuring temporary access for processing only. These safeguards are designed to prevent unauthorized access, loss, or misuse of your information, including images. Our security practices are regularly reviewed to stay ahead of threats.

While we strive for top-tier security, no online service is immune to all risks. We recommend keeping your Google account secure, as it’s your gateway to Ebonash, and using high-quality, legally obtained images for uploads. In case of a breach, we’ll notify you promptly and act swiftly to minimize impact.

6. Your Rights

Depending on your location, you may have rights under laws like GDPR or CCPA, including:

  • Access: Request details about the data we hold, including account information, input data, and uploaded images.
  • Correction: Update inaccurate information linked to your account.
  • Deletion: Ask us to delete your data, including uploaded images and generated thumbnails, subject to legal requirements.
  • Portability: Request your data, including input data and thumbnails, in a transferable format. Note that uploaded images may not be portable due to temporary storage practices.
  • Restriction or Objection: Limit certain data uses, such as processing of uploaded images for AI improvement, where applicable.

To exercise these rights, email us at Ebonash.Help. We’ll respond within legal timeframes (usually 30 days) and may verify your identity for security.

7. Data Retention

We keep your data only as long as needed for the purposes described here. Account information is retained while your account is active. Uploaded images for the Ebonash 1.2 model are stored temporarily in AWS S3 (typically for the duration of processing, with pre-signed URLs expiring after 15 minutes) and deleted thereafter unless required for legal purposes. Generated thumbnails are stored for 14 days unless saved to your gallery, after which they’re deleted or anonymized. Input data (e.g., titles, settings) may be retained longer for AI improvement, but only in anonymized form.

When you delete your account or data is no longer needed, we securely erase or anonymize it, including uploaded images and thumbnails. Legal obligations may require us to retain some data longer (e.g., up to 7 years for financial records).

8. Cookies and Tracking

We use cookies and similar technologies to ensure a smooth experience. These include:

  • Essential Cookies: Required for login, session management, and secure image upload processing.
  • Performance Cookies: Help us analyze usage patterns, including interactions with image uploads and thumbnail generation, to improve the Service.

We don’t use advertising or functional cookies beyond basic preferences. You can manage cookies via your browser, though disabling them may impact functionality, such as image uploads or thumbnail generation. Our cookie consent tool lets you adjust settings.

9. Third-Party Links

Our Service may link to external sites, such as Google for login or AWS for image storage. These third parties have their own privacy policies, and we’re not responsible for their practices. For instance, Google’s policy applies when you authenticate, and AWS’s policy applies to image storage.

Check the privacy policies of linked sites for details. If you have issues with a third-party service, contact them directly or let us know how we can assist.

10. Children’s Privacy

Ebonash is intended for users 13 and older. We do not knowingly collect data from children under 13, including uploaded images, in line with COPPA and similar laws. If we find such data, we’ll delete it immediately.

If you believe a child under 13 has used our Service or uploaded images, contact us at Ebonash.Help. We’re committed to safeguarding young users.

11. Changes to This Policy

We may update this policy to reflect changes in our Service, such as new features like image uploads, or legal requirements. Updates will be posted here with a new "Last Updated" date, and significant changes may be announced via email or on-site.

Continued use after updates indicates your acceptance. Review this policy occasionally to stay informed.

12. Contact Us

Have questions or concerns? Contact us at Ebonash.Help or via our support handle, Ebonash.Help. We’re here to assist with privacy matters, account support, image upload issues, or feedback.

Connect with us on social media or visit our site for more resources. Your trust drives us to deliver excellence while protecting your privacy.